Are you facing the most annoying “Mobile Network State Disconnected” error on your phone and don’t know how to fix it? If yes, this post is for you.
Nowadays, smartphones are an essential part of our everyday life. Whether you’re working, socializing, or staying informed, a reliable network connection is key to all of your phone activities.
The mobile network state indicates whether or not the device is connected to a mobile network. It’s like a signal indicator on your phone.
But what happens when it doesn’t work and shows a “Mobile Network State Disconnected” error? It can be very frustrating. It usually happens when your phone loses its connection to the mobile network.
However, don’t worry!
In this article, we’ll show you eight quick and easy fixes for the “Mobile Network State Disconnected” issue on your phone.
Table of Contents
So, let’s dive in!
What Does the Mobile Network State Disconnected Mean?
If you see the “Mobile Network State Disconnected” error on your mobile, it means your device is not connected to a mobile network. This results in no signal bars or a constant ‘no service’ status.
In other words, it is not able to make or receive calls, send or receive text messages, or access mobile data services like the Internet.
Usually, this error occurs when your SIM card fails to register with a mobile network. This will remove the network symbol icon from your mobile interface, and the Wi-Fi signal will also show offline. In most cases, this issue occurs on Android devices.
Why Is My Mobile Network State Disconnected?
Before we dive into the solutions, let’s first understand what causes the “Mobile Network State Disconnected” issue. There are many reasons why this problem might occur when connecting to the internet.
Here are some possible reasons why you encounter the mobile network state disconnected error:
- Poor or No Signal: The most common reason is that your device is in an area with poor or no cellular signal. In such cases, you may need to move to an area with better network coverage.
- Airplane Mode: If your device is in Airplane Mode, it will disable all wireless communication, including the cellular network.
- SIM Card Issues: If there’s a problem with your SIM card, such as it not being properly inserted or damaged, your phone won’t be able to connect to the network. Also, if your SIM card only supports 3G but you’re trying to use 4G, you’ll encounter an error that prevents you from connecting to the new network.
- APN or network configuration issues: In most cases, you will likely encounter this error if your APN is incorrectly configured and you’re trying to use the internet. Furthermore, the problem may be with the mobile network itself, such as maintenance, outages, or congestion.
- Hardware or Software Problems: An outdated system or software can be the main reason for this problem. Your phone may have hardware or software issues that prevent it from connecting to the mobile network.
8 Quick & Easy Ways to Fix the “Mobile Network State Disconnected” Issue
If you are unable to troubleshoot this problem, you can contact your phone’s carrier for assistance. But first, you can try the following eight easy methods to fix the mobile network state disconnected problem on your own:
1. Restart Your Mobile
Restarting your mobile device is the easiest way to resolve many network-related problems, including the mobile network state disconnected issue. It can repair some little bugs and glitches in your device. Here’s how to do that:
- Press and hold the power button for a few seconds until a menu or options appear on the screen.
- Now, select “Restart” or “Reboot“.
- Wait for your device to power down completely and then restart.
This straightforward action will close all launched apps and refresh your device’s network settings, which may help you resolve connection issues.
2. Check Your Airplane Mode Status
Sometimes, the mobile network state disconnected issue can occur because your device is in Airplane Mode. Airplane Mode disables all wireless communication functions on your device.
Make sure to turn off Airplane mode if it’s on.
3. Reset Network Settings
You may also lose access to your mobile network if you make a mistake in your network settings. Perhaps you accidentally changed your network configuration, which is leading to the issue.
In order to resolve network-related issues like Wi-Fi or mobile data problems, you can try resetting your network settings. It’s a fast way to address network problems.
But keep in mind that this will erase all your saved Wi-Fi networks and Bluetooth devices, so make sure you have that information handy.
To reset network settings, follow these steps:
- Firstly, go to your device’s Settings.
- Then, click on System or General Management.
- Find the Reset or Reset Options section.
- Tap Reset Network Settings.
- After that, confirm the reset and wait for your device to restart.
Note: The name of options can vary in every device. So, if you can simply search for ‘Reset Network Settings’ in the Settings menu.
Once the reset has been completed, re-set up your Wi-Fi and mobile data connections and check whether the issue has been resolved.
4. Disable Wi-Fi Connection
Sometimes, your device may prioritize Wi-Fi over mobile data, causing the “Mobile Network State Disconnected” problem. To address this, you can disable your Wi-Fi connection:
To do that, follow these steps:
- First of all, unlock your phone and go to your device’s Settings.
- Navigate to the Wi-Fi or Connections section and click on it.
- Toggle off the Wi-Fi connection. If Bluetooth is on, turn it off too.
- After that, scroll down to Network Mode and choose it.
- Make sure mobile data is turned on.
- If Data roaming is enabled, disconnect it.
- Enable Always on for mobile data.
- Finally, switch on mobile data to check if the issue is resolved.
5. Changing Mobile Network Mode (3G/4G)
One common cause of mobile network disconnection errors is improper network selection. If your SIM card is configured for 4G/LTE, it may not function optimally on a 3G network. In such cases, it’s advisable to adjust your mobile data settings to match your SIM card’s configuration.
To do this, follow these simple steps:
- Open your phone’s Settings.
- Navigate to the ‘Network Mode’ or ‘Mobile Network’ settings.
- Select ‘3G (CDMA)’ as your preferred network mode.
- Once you’ve made this change, attempt to reconnect to your mobile internet data.
Additionally, it’s worth noting that some phones may automatically switch between 4G and 3G, which can occasionally lead to network problems. If you encounter such issues, you can troubleshoot by manually switching between 3G and 4G and back to see if it resolves the problem.
6. Remove and Reinsert the SIM Card Properly
Another best way to fix this issue is to check if you’ve inserted your SIM card correctly and activated it properly. If not, this can cause network issues. You can fix it by removing your SIM card and re-inserting it.
Follow these steps to ensure your SIM card is properly seated:
- Firstly, power off your mobile device.
- Open the SIM card tray using a SIM ejector tool or paperclip, typically located on the side or top of your phone.
- Carefully take out the SIM.
- After that, inspect the SIM card for any visible damage or debris, and clean it if necessary.
- Once you’ve done that, reinsert the SIM card securely into the tray.
After reinserting the SIM card, restart your phone and check if it works. If that doesn’t work, try the next method.
7. Reset Your Mobile’s APN Settings
The term APN stands for Access Point Name. Your phone’s APN settings are important for proper mobile data and messaging. If you’re having trouble with them, it could be due to missing or incorrect APN settings.
In that case, you should verify your APN settings to ensure your phone is connected to the correct access point.
Here’s how to check and reset them:
- Go to Settings and then click on Wi-Fi & Network > SIM Card & Network.
- Afterward, navigate to your SIM and tap on Access Point Names.
- Make sure it’s connected. If not, tap your carrier’s name to connect it.
If you’re still having issues, consider resetting the APN. This is because when you get a new phone and insert a new SIM card, the APN settings are usually set automatically.
But if they’re missing or wrong information, your phone won’t connect properly. To fix this, reset your mobile’s APN settings to default:
Here’s how to reset your mobile APN settings:
- Open your device’s Settings.
- After that, choose Mobile Network Settings from the drop-down menu.
- Click on the Access point names.
- Now click on the three dots in the top right corner.
- Choose Reset access points from the menu.
8. Contact Your Mobile Carrier
If the issue persists after trying all the above steps, it’s time to contact your mobile carrier’s customer support. The problem might be related to network outages or technical issues on their end. They can run diagnostics on your device and network connection remotely or guide you with specific troubleshooting steps.
Mobile data is an essential part of our lives, and it can be frustrating when it doesn’t work. Luckily, fixing this problem isn’t that difficult. You can easily fix this issue by following the above steps, even if you are not tech-savvy.
I hope this article has helped you fix the Mobile Network State Disconnected error on your Android device.
Please let us know if you have any further questions regarding this issue. Also, if you know any tricks for fixing mobile network issues, feel free to share them in the comments below.